Billing Information

Laeore, operated by THE GENIUS GROUP LLC, an Arkansas Domestic Limited-Liability Company registered since April 1, 2021, we understand that clear and secure billing processes are essential to providing you with a seamless and trustworthy shopping experience. Our headquarters, located at 1717 White Oak Lane, Benton, Arkansas 72019, United States, is where our commitment to transparency and customer care begins and extends to every transaction you make with us. If you ever have any questions or concerns regarding billing, please do not hesitate to contact us at hello@laeore.com or by phone at +1 (762) 550 2306.

When you place an order with Laeore, we work diligently to ensure that the billing process is straightforward, secure, and efficient. All billing information you provide, including credit card details and payment methods, is handled with the highest level of security. We utilize trusted payment processors that adhere to strict industry standards, including PCI DSS compliance, to safeguard your data against unauthorized access or misuse. Your financial information is never stored on our servers beyond the time necessary to complete your transaction, and we never share your billing details with third parties except as required to fulfill your order, such as with payment gateways or financial institutions.

Our billing process begins as soon as you confirm your purchase. The payment amount will be authorized and charged promptly to the payment method you provided during checkout. The total billed amount includes the price of the items, applicable taxes, and any shipping fees, all clearly itemized in your order confirmation. Laeore strives to maintain accuracy in pricing and billing; however, if you notice any discrepancies, please contact our support team immediately. We will work swiftly to resolve any issues and ensure that you are billed correctly.

For your convenience, Laeore accepts a variety of payment methods, including major credit and debit cards, and, where available, digital wallets or other secure payment options. All transactions are processed in U.S. dollars. If you are purchasing from outside the United States, please be aware that currency conversion fees may apply, depending on your bank or payment provider. Additionally, your bank or credit card issuer may charge fees for international transactions, which are beyond Laeore control.

In the event of payment failure or declined transactions, we will notify you promptly to update your billing information or resolve any issues with your financial institution. To avoid delays in processing your order, it is important that your payment information is current and accurate. Should payment issues persist, we reserve the right to cancel the order after a reasonable period, but we will make every effort to communicate with you before taking such action.

Laeore billing policies also include provisions for refunds and adjustments. If you are eligible for a refund based on our Returns & Refunds policy, the credited amount will be returned to the original payment method used for the purchase. Refunds generally take 7 to 10 business days to process once approved and depend on your bank’s processing times. Any discrepancies or questions related to refunds can be directed to our customer service team for assistance.

For recurring payments or subscriptions, if offered in the future, we will clearly outline billing schedules, amounts, and cancellation policies to ensure you are fully informed before any charges occur. Transparency is a guiding principle in our billing communications, and we commit to notifying you of any changes to billing terms in advance.

Laeore billing process also respects your privacy and data protection rights. We comply with applicable laws and regulations governing financial transactions, including measures to detect and prevent fraud. If you suspect any unauthorized activity on your account, please contact us immediately so we can investigate and take appropriate action.

We believe that clear communication is key to building trust. Your order confirmation email serves as your receipt and includes all relevant billing details. For any additional billing inquiries, account statements, or clarification, our customer service team is available to assist you. Reach out at hello@laeore.com or call +1 (762) 550 2306, and we will respond promptly.

Thank you for choosing Laeore. We value the opportunity to serve you with integrity and care in every aspect of your shopping experience, including billing. Your confidence in us is our highest priority.