Privacy & Cookie Policy

Laeore, protecting your privacy and ensuring the security of your personal information is fundamental to who we are. As a luxury brand operated under THE GENIUS GROUP LLC, an Arkansas Domestic Limited-Liability Company registered with the State of Arkansas under File Number 811299371 and in Good Standing since April 1, 2021, we understand the trust you place in us when you visit our website, engage with our services, or become part of our community. Our headquarters, located at 1717 White Oak Lane, Benton, Arkansas 72019, United States, is the center of all operations where we rigorously maintain policies to safeguard your data. Should you have any questions or concerns regarding how your information is handled, we invite you to contact us directly at hello@laeore.com or by phone at +1 (762) 550 2306.

When you visit our website or interact with Laeore in any capacity, we collect certain information to provide you with a seamless and personalized experience. This information ranges from your contact details, such as your name and email address when you subscribe to newsletters or place an order, to transactional data that includes purchase history and payment information. We also gather technical details automatically through your browser and device, such as IP addresses, browser type, operating system, and browsing behavior on our site. This helps us understand how you engage with our content, enabling us to optimize functionality and tailor your experience. Additionally, if you choose to create an account or book private appointments, we store related credentials and preferences securely. Throughout all of this, we are committed to collecting only what is necessary and relevant, and never more than what respects your privacy.

Your personal data is used exclusively for purposes that align with delivering the highest quality of service and building a transparent relationship with you. It allows us to process orders efficiently, communicate with you about your purchases, manage repairs or returns, and provide the attentive customer care that Laeore is known for. We may also use your information to send you updates about new collections, invitations to private events, or newsletters, always respecting your consent preferences and offering you the choice to opt out. Beyond communication, we analyze aggregated and anonymized data to better understand trends, improve our website, and enhance the design and delivery of our offerings. At no point do we sell your data or share it for third-party marketing. Any sharing that occurs is strictly limited to trusted service providers who assist us in operations such as payment processing, shipping, or technical hosting, all bound by confidentiality agreements and strict data protection standards.

Cookies and similar technologies play a subtle but important role in how Laeore website functions and serves you. We use these tools to remember your preferences, keep your shopping sessions secure, and gather anonymous usage statistics to improve our digital presence. Some cookies are essential to basic site operation, such as maintaining your login status or shopping cart contents. Others help us learn how visitors move through our pages so we can make navigation more intuitive. We employ performance and analytics cookies that provide us with insights into popular content and technical issues, always ensuring that this data remains anonymized. Our approach avoids intrusive advertising or retargeting; we do not engage in aggressive data tracking or profiling. You always have control over cookies through your browser settings, and while disabling them may reduce some site functionalities, it will never prevent you from accessing core features.

We take the security and retention of your data with the utmost seriousness. Personal information is stored on secure servers with encryption and restricted access. Our internal processes include regular audits and employee training to uphold data integrity. We retain your information only for as long as necessary to fulfill its intended purposes, including legal, tax, and service-related obligations. For example, purchase details may be retained to assist with future repairs or warranty claims, while marketing communications are maintained only while you are subscribed. When data is no longer required, it is securely deleted or anonymized. Our commitment extends beyond compliance; it is an ethical duty to protect the privacy and dignity of everyone who entrusts us with their information.

As a global brand, Laeore respects the rights you hold under applicable privacy laws, which may vary depending on your location. Where relevant, you have the right to access the data we hold about you, request corrections to inaccuracies, ask for deletion, or restrict how we use your information. You may also withdraw your consent to receive marketing communications at any time. To exercise these rights or inquire about any aspect of your data, we encourage you to contact us directly. We strive to respond promptly and clearly to all such requests, ensuring that your relationship with Laeore remains founded on trust and transparency.

We recognize that our website and services are intended for adult audiences and do not knowingly collect personal information from children under the age of thirteen. Should we discover that we have inadvertently received data from a minor without parental consent, we will take immediate steps to delete such information to protect their privacy.

Our website may contain links to external sites or platforms operated by third parties. While we carefully select partners who align with our values, Laeore cannot control or be responsible for the privacy practices of these external entities. We recommend reviewing their privacy statements before providing any personal information through those channels.

This Privacy & Cookie Policy is a living document that may be updated periodically to reflect changes in legal requirements, technological advances, or our operational practices. Any material changes will be communicated through our website, ensuring that you remain fully informed about how your personal data is handled.

We invite you to reach out with any questions or concerns regarding your privacy. You can contact THE GENIUS GROUP LLC at our headquarters address: 1717 White Oak Lane, Benton, Arkansas 72019, United States, or by telephone at +1 (762) 550 2306. Email correspondence is welcomed at hello@laeore.com. Your privacy is a cornerstone of the Laeore experience, and we are committed to protecting it with care, respect, and transparency.